Shipping policy
Shipping Policy
Shipping Location
We currently ship within Lebanon only.
Processing & Delivery Time
Orders are typically delivered within 3–5 business days from the date of order confirmation.
Business days do not include weekends or public holidays.
Please note that delivery times are estimates and may vary depending on the delivery location, weather conditions, or courier availability.
Third-Party Delivery Service
All orders are delivered through a third-party delivery company.
We do not handle deliveries ourselves.
Once an order has been handed over to the courier:
We are not responsible for delivery delays
We are not liable for issues caused by the courier, including delays, missed delivery attempts, or communication issues
However, we will assist in coordinating with the courier when possible.
Delivery Issues
If you experience any delivery issues, please contact us as soon as possible:
Email: skinvestment.leb@yahoo.com
Phone: +961 76 512 177
We will do our best to help follow up with the delivery company.
Incorrect Address
Please ensure that your delivery address and contact details are correct when placing your order.
We are not responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.